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April 2018

The Multitenanted Solarwinds Environment

April 23rd, 2018|Infrastructure Desk, Monitoring Basics|

I have been asked many times, how to make a Solarwinds deployment multitenanted? Managed service providers often wish to run their own instance of Solarwinds and they want to display all their customers inside it for monitoring purposes. They also want to give their customers visibility of their own infrastructure. So here is [...]

May 2017

How to be an infrastructure monitoring detective.

May 31st, 2017|Creative, Infrastructure Desk, Monitoring Basics|

The bad old days. When there was no such thing as infrastructure monitoring, it was all about logs, everything was manual. Support processes were tedious and long winded often resulting in site visits or lengthy remote desktop sessions. "The last to know support desk" was a common occurrence. Technical support teams were fire-fighting problems [...]

Network Operations Centre Dashboard

May 3rd, 2017|Infrastructure Desk, Monitoring Basics|

When creating a network operations centre dashboard, it has to be concise, informational and relevant. A network operating centre dashboard, should contain IP addresses, server hostnames, relevant connection information, server and software status. It could also contain server specifications. For this production environment, I have applied a background image created in visio and I have [...]

Charts, Charts, Charts

May 3rd, 2017|Infrastructure Desk, Monitoring Basics|

Creating an informative, useful chart is a great way to display data about an environment. When it is a requirement that an environment is monitored, custom views can be generated to display many key aspects of a server. In the charts displayed, I have created views that dynamically update, adding new servers into the chart [...]