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August 2017

What you leave behind.

August 18th, 2017|Creative, Infrastructure Desk, Monitoring Basics|

Today, after five months, i'm finishing another Infrastructure monitoring contract. A successful Solarwinds deployment for a NHS service provider. A few achievements : I have automated alerting based upon custom application monitoring templates and thresholds. I have designed some really clever performance / capacity reports that will be used to report back to NHS Digital [...]

June 2017

Don’t Login!

June 15th, 2017|Monitoring Basics|

I encountered a problem yesterday that started when a customer reported a minor application issue. It demonstrated a common logistical problem that happens across many organisations when engineers attempt to fix customer issues and end up creating problems while trying to access servers. Here is the common application server support problem : An engineer builds [...]

May 2017

Solarwinds Operational and Maintenance Procedures

May 19th, 2017|Monitoring Basics|

Operational Shutdown Before making any changes to the Solarwinds environment, such as patching, application or OS, a shutdown of the Solarwinds services is required. Orion Service Manager can be located on the Solarwinds application server and is a better alternative to having to stop and start services manually. To shutdown Solarwinds correctly click stop everything. [...]

Network Operations Centre Dashboard

May 3rd, 2017|Infrastructure Desk, Monitoring Basics|

When creating a network operations centre dashboard, it has to be concise, informational and relevant. A network operating centre dashboard, should contain IP addresses, server hostnames, relevant connection information, server and software status. It could also contain server specifications. For this production environment, I have applied a background image created in visio and I have [...]

Charts, Charts, Charts

May 3rd, 2017|Infrastructure Desk, Monitoring Basics|

Creating an informative, useful chart is a great way to display data about an environment. When it is a requirement that an environment is monitored, custom views can be generated to display many key aspects of a server. In the charts displayed, I have created views that dynamically update, adding new servers into the chart [...]