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Monitoring Basics

October 2018

MSP’s don’t work.

October 16th, 2018|Infrastructure Desk, Monitoring Basics|

"MSP's don't work". That is a pretty bold statement. In my experience the above statement is true and i'll even go further, by suggesting that you should employ an infrastructure monitoring contractor instead of using a managed service provider. Obviously I am a little biased. I have worked for a few managed service providers [...]

Combining Dynamic Groups with Custom Properties in Solarwinds.

October 16th, 2018|Infrastructure Desk, Monitoring Basics|

Custom Properties Custom properties are great for recording information in fields that Solarwinds doesn't provide by default. At my current customer they use custom properties fields to sort nodes into organised categories in the "all nodes box". Every time a new node is added into Solarwinds the engineer doing so completes the custom field information. [...]

May 2018

The Bad Monitoring System

May 17th, 2018|Infrastructure Desk, Monitoring Basics|

Part of the job of a technical engineer is to design and build new infrastucture. An engineer requires information at their fingertips to be able to perform effectively. As part of an engineers job they are often required to : Research the environments he/she is working with. See and understand the connectivity [...]

April 2018

The Multitenanted Solarwinds Environment

April 23rd, 2018|Infrastructure Desk, Monitoring Basics|

I have been asked many times, how to make a Solarwinds deployment multitenanted? Managed service providers often wish to run their own instance of Solarwinds and they want to display all their customers inside it for monitoring purposes. They also want to give their customers visibility of their own infrastructure. So here is [...]

August 2017

What you leave behind.

August 18th, 2017|Creative, Infrastructure Desk, Monitoring Basics|

Today, after five months, i'm finishing another Infrastructure monitoring contract. A successful Solarwinds deployment for a NHS service provider. A few achievements : I have automated alerting based upon custom application monitoring templates and thresholds. I have designed some really clever performance / capacity reports that will be used to report back to NHS Digital [...]

Integrating ServiceNow with Solarwinds

August 11th, 2017|Infrastructure Desk, Monitoring Basics|

When you integrate SolarWinds Orion and your ServiceNow incident management system you can configure Orion alerts to generate incidents that respond to monitored events in your environment, such as a failed hard drive or a change in server health. Integrating ServiceNow with your Orion platform applications helps ensure that all Orion alerts are addressed in [...]

How to Monitor a MySQL Database with Solarwinds

August 11th, 2017|Infrastructure Desk, Monitoring Basics|

Download the MySQL ODBC connector Download the ODBC connector from https://dev.mysql.com/downloads/connector/odbc/Install the MSI on the Solarwinds poller that will connect to the database for monitoring. Once the connector is installed add a new SYSTEM DSN connection to the database. Run a test to see if the connector has been setup correctly and to test [...]

Monitoring an Application with Solarwinds

August 10th, 2017|Monitoring Basics|

Monitoring an Application (SAM) Log on to your SolarWinds Web Console with an Administrator account. Click the Settings / All Settings Find Product Specific Settings and Click SAM Settings. In the Getting Started with SAM box, Click Manually Assign Application Monitors. Select the Application Monitor template you want to apply, and then click Next. Select the server node [...]

How to put a node into maintenance mode in Solarwinds

August 10th, 2017|Monitoring Basics|

Maintenance Mode If you need to deactivate nodes for a period of time, you can do so by unmanaging / putting the node into maintenance mode. Changes you make to the managed or unmanaged status of a node takes affect after the next polling cycle. To unmanage a node : Log on to your [...]

June 2017

Don’t Login!

June 15th, 2017|Monitoring Basics|

I encountered a problem yesterday that started when a customer reported a minor application issue. It demonstrated a common logistical problem that happens across many organisations when engineers attempt to fix customer issues and end up creating problems while trying to access servers. Here is the common application server support problem : An engineer builds [...]